--- title: Engage your workforce with modern HR communication description: Here are a few ways smart HR leaders use Crew to disseminate this valuable information image: https://blog.crewapp.com/hubfs/Rich%20Text%20Pasting/unknown-1593567251527.webp --- [![Crew Logo](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "Crew Logo")](https://www.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) [Request Demo](https://squareup.com/us/en/staff/team-communication/contact) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) [![logo_crew_red](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "logo_crew_red")](https://blog.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Field Execution](https://www.crewapp.com/features/field-execution) [Guarantee flawless frontline execution](https://www.crewapp.com/features/field-execution) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Services](https://www.crewapp.com/enterprise/services) [A team of experts dedicated to your success](https://www.crewapp.com/enterprise/services) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) Search **Menu** - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) [The Crew Blog](https://blog.crewapp.com/) # Engage your workforce with modern HR communication by [Crew](https://blog.crewapp.com/author/crew), on September 27, 2018 Human resources professionals are busy people, and rightfully so. They can often be found juggling several projects, each of which can have a profound impact on employees’ lives — whether it is managing W-2 information, [open enrollment](https://crewapp.com/home/open-enrollment-is-coming-3-ways-hr-can-prepare-with-crew/), employee scholarship programs, [rewards and recognition](https://crewapp.com/home/crew-tips-how-to-shine-a-light-on-your-top-performers/), or career opportunities. Each of these programs are critical in driving employee retention and job satisfaction, but it can often be a struggle to get that information into the hands of the very employees it will benefit. This is especially true of frontline workers who don’t have ready access to effective communication technology on the job. A few communications techniques commonly used by today’s HR professionals include: - **Sending emails** to area coaches or district managers, and hoping the details will trickle down to frontline employees. Often, whichever manager happens to open the store’s email that day becomes a gatekeeper to the information you want to pass along. - **Posting to intranets or employee portals,** where people can individually access content. The problem with this is that deskless workers tend to check their intranet only when they’re clocking in or out (at which point, they’re moving as quickly as possible to start or finish their shift). - **Printing out memos** for the manager on duty to put on a bulletin board or in employees’ lockers. This relies heavily on people being in the store when the printout is posted since another may replace it soon. These methods rely too heavily on managers to follow instructions and communicate effectively, and on employees to be on site when information is shared. Of course, we created [Crew](https://crewapp.com/) to solve that problem and keep *everyone* on the same page. And it’s working. The average average Crew user opens the app six times per day, and teams use Crew to send over 10M communications each week. Many of these communications relate to learning and development, policy or procedural changes, contests, payroll, benefits and much more. Here are a few ways smart HR leaders use Crew to disseminate this valuable information: **1. Sharing PDFs (**i.e. newsletters, flyers, etc.) in Crew for team members to view whenever it’s convenient for them. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593567251527.webp?width=600&name=unknown-1593567251527.webp) Broadcast in the Crew Command Center lets you instantly share important announcements and files to frontline employees across all of the stores in your district. **2. Uploading training videos**, commercials, or recorded [video messages](https://blog.crewapp.com/help/index.php/article/all-about-audio-video-messaging/). By providing multimedia HR content via Crew, you’ll grab employees’ attention with more visual, memorable explanations. ![](https://blog.crewapp.com/hubfs/Rich%20Text%20Pasting/unknown-1593567195796.webp) Training videos and other multimedia content can be sent directly—and securely—to team members’ phones for quick and easy consumption. **3. Sharing clickable links** to send the team to important websites, like your payroll portal, an open enrollment site or job posting. There are a few ways you can distribute this kind of information on Crew – most notably via our T[eam Files](https://blog.crewapp.com/help/index.php/article/all-about-team-files/) feature, as [Announcements](https://blog.crewapp.com/help/index.php/article/announcements/), or as targeted group messages. When you upload a Team File, everyone in the organization receives a message (e.g. “\[Admin\] uploaded “Vacation Policy”) on their chats tab, letting them know something new is available to view. When you post an Announcement, Crew sends out a notice to every team member and it is automatically pinned to the top of their notification screens, which ensures special visibility for your most important communications. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593567145748.webp?width=600&name=unknown-1593567145748.webp) What’s great about these capabilities is that they’re all *trackable* in Crew’s [message receipt details, announcement reports](https://blog.crewapp.com/help/index.php/article/message-receipt-details/)and [Command Cente](https://blog.crewapp.com/help/index.php/article/what-is-command-center/)r dashboard (for [Crew Enterprise](https://blog.crewapp.com/help/index.php/article/what-is-crew-pro/) users). You’ll know instantly who has received your content and who has not. In addition, by sharing your HR information through the very same app your employees are already using to check schedules, pick up shifts and contact coworkers, you’re much more likely to get the visibility and timely responses you need. Topics:[Best Practices](https://blog.crewapp.com/topic/best-practices)[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement)[Internal Communications](https://blog.crewapp.com/topic/internal-communications) ## Comments ### The Crew Blog Best practices and guidance to help you build happier, more productive, and better informed frontline teams. - [Recent](https://blog.crewapp.com/engage-workforce-modern-hr#recent) - [Topics](https://blog.crewapp.com/engage-workforce-modern-hr#topics) - [Archive](https://blog.crewapp.com/engage-workforce-modern-hr#archive) - [Best Practices (33)](https://blog.crewapp.com/tag/best-practices) - [COVID-19 (20)](https://blog.crewapp.com/tag/covid-19) - [Crew Stories (4)](https://blog.crewapp.com/tag/crew-stories) - [Crew Tips (31)](https://blog.crewapp.com/tag/crew-tips) - [CrewU (2)](https://blog.crewapp.com/tag/crewu) - [Crisis Comms (7)](https://blog.crewapp.com/tag/crisis-comms) - [Employee Engagement (61)](https://blog.crewapp.com/tag/employee-engagement) - [Employee Recognition (13)](https://blog.crewapp.com/tag/employee-recognition) - [Internal Communications (57)](https://blog.crewapp.com/tag/internal-communications) - [Mastering Crew Enterprise (2)](https://blog.crewapp.com/tag/mastering-crew-enterprise) - [Product Update (11)](https://blog.crewapp.com/tag/product-update) - [Scheduling (15)](https://blog.crewapp.com/tag/scheduling) More... - [April 2019 (11)](https://blog.crewapp.com/archive/2019/04) - [May 2019 (9)](https://blog.crewapp.com/archive/2019/05) - [June 2019 (9)](https://blog.crewapp.com/archive/2019/06) - [June 2020 (9)](https://blog.crewapp.com/archive/2020/06) - [October 2019 (8)](https://blog.crewapp.com/archive/2019/10) - [July 2019 (7)](https://blog.crewapp.com/archive/2019/07) - [March 2020 (7)](https://blog.crewapp.com/archive/2020/03) - [May 2020 (7)](https://blog.crewapp.com/archive/2020/05) - [July 2020 (7)](https://blog.crewapp.com/archive/2020/07) - [April 2020 (5)](https://blog.crewapp.com/archive/2020/04) - [January 2019 (4)](https://blog.crewapp.com/archive/2019/01) - [August 2019 (4)](https://blog.crewapp.com/archive/2019/08) - [February 2020 (4)](https://blog.crewapp.com/archive/2020/02) - [May 2018 (3)](https://blog.crewapp.com/archive/2018/05) - [June 2018 (3)](https://blog.crewapp.com/archive/2018/06) - [December 2018 (3)](https://blog.crewapp.com/archive/2018/12) - [September 2019 (3)](https://blog.crewapp.com/archive/2019/09) - [November 2019 (3)](https://blog.crewapp.com/archive/2019/11) - [January 2020 (3)](https://blog.crewapp.com/archive/2020/01) - [July 2018 (2)](https://blog.crewapp.com/archive/2018/07) - [November 2018 (2)](https://blog.crewapp.com/archive/2018/11) - [February 2019 (2)](https://blog.crewapp.com/archive/2019/02) - [August 2020 (2)](https://blog.crewapp.com/archive/2020/08) - [May 2017 (1)](https://blog.crewapp.com/archive/2017/05) - [September 2018 (1)](https://blog.crewapp.com/archive/2018/09) - [October 2018 (1)](https://blog.crewapp.com/archive/2018/10) - [March 2019 (1)](https://blog.crewapp.com/archive/2019/03) - [December 2019 (1)](https://blog.crewapp.com/archive/2019/12) - [July 2021 (1)](https://blog.crewapp.com/archive/2021/07) More... ### Subscribe to Updates ## More stories from Crew Customers ![client-footer-TacoBell-450x600-2](https://blog.crewapp.com/hubfs/client-footer-TacoBell-450x600-2.jpg) ##### Taco Bell keeps 140,000+ frontline employees connected ###### [READ MORE](https://www.crewapp.com/customers/taco-bell) ![client-footer-ALG-450x600-2](https://blog.crewapp.com/hubfs/client-footer-ALG-450x600-2.jpg) ##### 80% lower turnover at Affinity Living Group ###### [READ MORE](https://www.crewapp.com/customers/alg-senior) ![client-footer-Harps-450x600](https://blog.crewapp.com/hubfs/client-footer-Harps-450x600.jpg) ##### Harps Foods deepens engagement with 5,000+ team members ###### [READ MORE](https://www.crewapp.com/customers/harps) [Get started](https://squareup.com/us/en/staff/team-communication/contact) ### Request a Demo ## Get a free, personalized demo No ads. 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