Announcements

Announcements is an Admin-only feature that works just like the “Everyone” message—a notice that goes out to every team member in your Organization. The important difference is that in Announcements there is no reply capability. This is great for cutting down on non-crucial small talk that can be distracting and clutter up your screen.

On the Admin's Announcement screen there is the usual option to reply
On the Admin’s Announcement screen there is the usual option to reply
On the team member's Announcement page there is no option to reply
On the team member’s Announcement page there is no option to reply

How to Post an Announcement

To access this feature, tap the New Message button at the bottom of your Chats screen and you’ll see “New Announcements” at the top of the list. After your first Announcement has been sent you can also simply tap the Announcement line item and create a new message in that thread.

Here’s how to post a new Announcement

Choose to send your Announcements in good old text, or

  • Photo (send one, or take one and send it)
  • GIF
  • Video
  • Gold Star
  • Audio

    Choose the format of your Announcement

When you’ve created the Announcement, it will be automatically pinned to the top of your team members’ Notification screens. That gives an Announcement special visibility for your most important communications. 

An Announcement is pinned to the top of a team member's Notification screen
An Announcement is pinned to the top of a team member’s Notification screen

In the event of an emergency you also have the ability to override employees’ notification mutes to send a crucially important Announcement.

For emergency announcements that have to get through

Team members receive an announcement just as if it were an ordinary message sent to the entire Organization, but without the ability to reply to it broadly or to delete it. Anyone who wants to reply must start a new one-on-one conversation with the Admin. Team members can respond by choosing from a selection of one-tap reaction icons, but using these won’t generate notifications to anyone but the Admin/sender.

Admins, you’ll be able to see exactly who has read the Announcement, just as you would with any other message. (See NoteTap the message to see details about who has—and who hasn’t—read your Announcement.

Admins can see which team members have seen the Announcement
Admins can see which team members have seen the Announcement

Other Announcements Options

Tap the filter icon at the top of the Announcements screen to change the settings.

  • Enable other team members to post Announcements. (This feature is available to Crew Pro subscribers only.)
  • Un-pin your Announcements from the top of team members’ Notification screens
  • Change the background color of your Announcements page

Note Crew Pro allows you to receive a daily email report that lists which team members have read your Announcements. Contact Crew Support to find out more.

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