Sean Oliver

Sean Oliver

Recent Posts by Sean Oliver:

by Sean Oliver, on March 3, 2020

For the past decade or so, “data-driven” performance has been much-discussed across businesses of all shapes and sizes. But what does this trend really mean to organizations that rely heavily …

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Topics:Best PracticesEmployee EngagementScheduling

by Sean Oliver, on February 19, 2020

Last week, we dug into some of the staggering statistics around the state of employee engagement on the frontline and the very real business consequences of not anticipating and working …

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Topics:Employee Engagement

by Sean Oliver, on February 11, 2020

It might come as a surprise to learn that frontline workers make up the majority of the U.S. workforce. But it shouldn’t. Consider the number of frontline—sometimes called “deskless”—workers you …

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Topics:Employee Engagement

by Sean Oliver, on January 21, 2020

For the latest installment in our Crew Stories series, I’m excited to highlight the success of Pinehurst Donuts, a Dunkin’ franchisee that operates eight stores in North Carolina. We had …

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Topics:Employee EngagementCrew Stories

by Sean Oliver, on December 4, 2019

We recently had a great discussion with Julie Dobson, a general manager at LAMM Inc., about how Crew’s communications and scheduling solution helped the Little Caesars franchisee group slash manager …

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Topics:Employee EngagementInternal CommunicationsCrew Stories

by Sean Oliver, on November 12, 2019

One of our all-time favorite Crew customers is Harps Foods, an employee-owned grocery chain that now uses Crew to engage and retain more than 4,500 team members across 91 supermarkets …

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Topics:Best PracticesEmployee Engagement

by Sean Oliver, on November 6, 2019

Today, we were pleased to announce that Crew joined the Kronos Workforce Dimensions Technology Partner Network, a fast-growing ecosystem for organizations using Workforce Dimensions and the Kronos D5 platform for …

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by Sean Oliver, on October 22, 2019

Time and again, service businesses are reminded how critical effective staff training is to their success. Those who put the most time and effort into preparing their frontline teams see …

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Topics:Best PracticesEmployee EngagementInternal Communications

by Sean Oliver, on October 16, 2019

One thing that’s baffled us since the early days of Crew is why only 1% of venture capital funding goes toward software for the 80% of workers who don’t sit …

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Topics:Best PracticesEmployee Engagement