Recent Posts by Sean Oliver:
by Sean Oliver, on March 3, 2020
For the past decade or so, “data-driven” performance has been much-discussed across businesses of all shapes and sizes. But what does this trend really mean to organizations that rely heavily …
Read Storyby Sean Oliver, on February 19, 2020
Last week, we dug into some of the staggering statistics around the state of employee engagement on the frontline and the very real business consequences of not anticipating and working …
Read Storyby Sean Oliver, on February 11, 2020
It might come as a surprise to learn that frontline workers make up the majority of the U.S. workforce. But it shouldn’t. Consider the number of frontline—sometimes called “deskless”—workers you …
Read Storyby Sean Oliver, on January 21, 2020
For the latest installment in our Crew Stories series, I’m excited to highlight the success of Pinehurst Donuts, a Dunkin’ franchisee that operates eight stores in North Carolina. We had …
Read Storyby Sean Oliver, on December 4, 2019
We recently had a great discussion with Julie Dobson, a general manager at LAMM Inc., about how Crew’s communications and scheduling solution helped the Little Caesars franchisee group slash manager …
Read Storyby Sean Oliver, on November 12, 2019
One of our all-time favorite Crew customers is Harps Foods, an employee-owned grocery chain that now uses Crew to engage and retain more than 4,500 team members across 91 supermarkets …
Read Storyby Sean Oliver, on November 6, 2019
Today, we were pleased to announce that Crew joined the Kronos Workforce Dimensions Technology Partner Network, a fast-growing ecosystem for organizations using Workforce Dimensions and the Kronos D5 platform for …
Read Storyby Sean Oliver, on October 22, 2019
Time and again, service businesses are reminded how critical effective staff training is to their success. Those who put the most time and effort into preparing their frontline teams see …
Read Storyby Sean Oliver, on October 16, 2019
One thing that’s baffled us since the early days of Crew is why only 1% of venture capital funding goes toward software for the 80% of workers who don’t sit …
Read StoryBest practices and guidance to help you build happier, more productive, and better informed frontline teams.