Nicky Budd-Thanos

Recent Posts by Nicky Budd-Thanos:

by Nicky Budd-Thanos, on July 9, 2019

One of the biggest challenges of managing teams in a consumer-focused services organization is getting them to feel connected to and engaged with the company. Many of your employees are …

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Topics:Best PracticesEmployee RecognitionEmployee Engagement

by Nicky Budd-Thanos, on July 1, 2019

When you search for performance review questions online, chances are you’ll find plenty of resources for employees on the questions they should be asking their managers. However, it’s equally important …

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Topics:Best PracticesEmployee EngagementInternal Communications

by Nicky Budd-Thanos, on June 24, 2019

Last week, we hosted a webinar about the three key building blocks on which you can build a successful and productive front line with Tracy Toomer, VP of Operations and …

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Topics:Employee Engagement

by Nicky Budd-Thanos, on June 18, 2019

Summer is officially here, which can mean one big thing for managers: incoming requests for time-off. These requests can add up quickly, and processing them can turn into a major …

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Topics:Best PracticesInternal CommunicationsScheduling

by Nicky Budd-Thanos, on June 3, 2019

Last week, we hosted a webinar on how to drive effective communication and improve staffing with Cathy Blankman, Growth Leader at K-Mac, a 300+-location franchisee of Taco Bell. The recording …

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Topics:Best PracticesEmployee EngagementInternal Communications

by Nicky Budd-Thanos, on May 21, 2019

A favorite and reliable resource around the Crew office has always been TDn2K, a website dedicated to giving insight and research around what’s happening in the restaurant industry. Recently, they …

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Topics:Employee EngagementInternal Communications

by Nicky Budd-Thanos, on May 14, 2019

Frontline employees act as spokespeople for your company and ambassadors of your brand - they can make or break your customers’ experience. There’s no question that highly empowered, motivated and …

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Topics:Best PracticesEmployee RecognitionEmployee Engagement

by Nicky Budd-Thanos, on May 7, 2019

Employee turnover is an expensive and time-consuming problem that many businesses face. With on-boarding expenses, dedicated training time, and energy spent searching for new employees, a new hire can end …

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Topics:Employee EngagementInternal Communications

by Nicky Budd-Thanos, on April 30, 2019

We pulled out three key things managers need to keep in mind to ensure compliance with New York’s Fair Workweek Law. Read on for what you need to know - …

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Topics:Scheduling