--- title: New features in Command Center designed to further improve team communication description: These new features and updates are designed to make it even easier for you and your team to stay on the same page with efficient and effective communication. image: https://blog.crewapp.com/hubfs/Rich%20Text%20Pasting/unknown-1593579614803.webp --- [![Crew Logo](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "Crew Logo")](https://www.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) [Request Demo](https://squareup.com/us/en/staff/team-communication/contact) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) [![logo_crew_red](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "logo_crew_red")](https://blog.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Field Execution](https://www.crewapp.com/features/field-execution) [Guarantee flawless frontline execution](https://www.crewapp.com/features/field-execution) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Services](https://www.crewapp.com/enterprise/services) [A team of experts dedicated to your success](https://www.crewapp.com/enterprise/services) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) Search **Menu** - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) [The Crew Blog](https://blog.crewapp.com/) # New features in Command Center designed to further improve team communication by [Evan Purcell](https://blog.crewapp.com/author/evan-purcell), on June 10, 2020 ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579614803.webp?width=600&name=unknown-1593579614803.webp) This month brings a number of new updates to Crew, specifically [Command Center](https://www.home.crewapp.com/command-center). These new features and updated functionality are designed to make it even easier for you and your team to stay on the same page with efficient and effective communication. Read on for this month’s updates: **Updates to Command Center** **Announcements Alias in Command Center** Make sure that the messaging you send out to your team is even more focused and clear with the ability to broadcast Announcements from Command Center as a different sender. For example, send documents about employee benefits from the HR team, information about new policies and procedures for re-opening from the Operations team. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579583289.webp?width=600&name=unknown-1593579583289.webp) **Enhanced Announcements Reporting in Command Center** The Message Details for Announcements sent from Command Center now displays the collective reactions to an Announcement, as well as a breakdown of who has and hasn’t seen or [acknowledged a message](https://help.crewapp.com/hc/en-us/articles/360047361693-Command-Center-Message-Acknowledgement). ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579552457.webp?width=600&name=unknown-1593579552457.webp) **Enterprise Profile Image** Make Crew your own with the ability to change the profile image associated with your company’s Command Center. Use this feature to reflect your company’s branding, mark important occasions and personalize Crew for your team. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579532964.webp?width=600&name=unknown-1593579532964.webp) **Facebook integration** Share posts from your company's Facebook page to Crew. Posts are automatically formatted for easy consumption. Updates to Crew App **Updates to Shift Covers** This update makes it so that any team members with assigned shifts will see a list of all of their shifts by clicking the ‘Get Shift Coverage’ inbox entry in the Chats tab. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579499572.webp?width=600&name=unknown-1593579499572.webp) **Message Replies in App** Updates, information, and conversations among your team are moving faster than ever. With this new feature, users now have the ability to reply directly to a message in Crew and have better context regarding what the conversation is about. ![](https://blog.crewapp.com/hs-fs/hubfs/Rich%20Text%20Pasting/unknown-1593579475877.webp?width=600&name=unknown-1593579475877.webp)To see Crew’s Enterprise features in more detail and understand how they can help you keep your frontline teams informed during COVID-19 and beyond, check out our new product webinar series [‘Mastering Crew Enterprise’](https://go.crewapp.com/webinars/urgent-comms). Be sure to update your app and encourage your employees to update theirs in the [Apple Store](https://itunes.apple.com/us/app/crew-messaging-and-scheduling/id962124015?mt=8) or on [Google Play](https://play.google.com/store/apps/details?id=com.crewapp.android.crew) to access these latest improvements, and stay tuned for more enhancements to our solutions in the months to come. Topics:[Product Update](https://blog.crewapp.com/topic/product-update)[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement)[Internal Communications](https://blog.crewapp.com/topic/internal-communications) ## Comments ### The Crew Blog Best practices and guidance to help you build happier, more productive, and better informed frontline teams. - [Recent](https://blog.crewapp.com/new-features-improve-communications#recent) - [Topics](https://blog.crewapp.com/new-features-improve-communications#topics) - [Archive](https://blog.crewapp.com/new-features-improve-communications#archive) - [Best Practices (33)](https://blog.crewapp.com/tag/best-practices) - [COVID-19 (20)](https://blog.crewapp.com/tag/covid-19) - [Crew Stories (4)](https://blog.crewapp.com/tag/crew-stories) - [Crew Tips (31)](https://blog.crewapp.com/tag/crew-tips) - [CrewU (2)](https://blog.crewapp.com/tag/crewu) - [Crisis Comms (7)](https://blog.crewapp.com/tag/crisis-comms) - [Employee Engagement (61)](https://blog.crewapp.com/tag/employee-engagement) - [Employee Recognition (13)](https://blog.crewapp.com/tag/employee-recognition) - [Internal Communications (57)](https://blog.crewapp.com/tag/internal-communications) - [Mastering Crew Enterprise (2)](https://blog.crewapp.com/tag/mastering-crew-enterprise) - [Product Update (11)](https://blog.crewapp.com/tag/product-update) - [Scheduling (15)](https://blog.crewapp.com/tag/scheduling) More... - [April 2019 (11)](https://blog.crewapp.com/archive/2019/04) - [May 2019 (9)](https://blog.crewapp.com/archive/2019/05) - [June 2019 (9)](https://blog.crewapp.com/archive/2019/06) - [June 2020 (9)](https://blog.crewapp.com/archive/2020/06) - [October 2019 (8)](https://blog.crewapp.com/archive/2019/10) - [July 2019 (7)](https://blog.crewapp.com/archive/2019/07) - [March 2020 (7)](https://blog.crewapp.com/archive/2020/03) - [May 2020 (7)](https://blog.crewapp.com/archive/2020/05) - [July 2020 (7)](https://blog.crewapp.com/archive/2020/07) - [April 2020 (5)](https://blog.crewapp.com/archive/2020/04) - [January 2019 (4)](https://blog.crewapp.com/archive/2019/01) - [August 2019 (4)](https://blog.crewapp.com/archive/2019/08) - [February 2020 (4)](https://blog.crewapp.com/archive/2020/02) - [May 2018 (3)](https://blog.crewapp.com/archive/2018/05) - [June 2018 (3)](https://blog.crewapp.com/archive/2018/06) - [December 2018 (3)](https://blog.crewapp.com/archive/2018/12) - [September 2019 (3)](https://blog.crewapp.com/archive/2019/09) - [November 2019 (3)](https://blog.crewapp.com/archive/2019/11) - [January 2020 (3)](https://blog.crewapp.com/archive/2020/01) - [July 2018 (2)](https://blog.crewapp.com/archive/2018/07) - [November 2018 (2)](https://blog.crewapp.com/archive/2018/11) - [February 2019 (2)](https://blog.crewapp.com/archive/2019/02) - [August 2020 (2)](https://blog.crewapp.com/archive/2020/08) - [May 2017 (1)](https://blog.crewapp.com/archive/2017/05) - [September 2018 (1)](https://blog.crewapp.com/archive/2018/09) - [October 2018 (1)](https://blog.crewapp.com/archive/2018/10) - [March 2019 (1)](https://blog.crewapp.com/archive/2019/03) - [December 2019 (1)](https://blog.crewapp.com/archive/2019/12) - [July 2021 (1)](https://blog.crewapp.com/archive/2021/07) More... ### Subscribe to Updates ## More stories from Crew Customers ![client-footer-TacoBell-450x600-2](https://blog.crewapp.com/hubfs/client-footer-TacoBell-450x600-2.jpg) ##### Taco Bell keeps 140,000+ frontline employees connected ###### [READ MORE](https://www.crewapp.com/customers/taco-bell) ![client-footer-ALG-450x600-2](https://blog.crewapp.com/hubfs/client-footer-ALG-450x600-2.jpg) ##### 80% lower turnover at Affinity Living Group ###### [READ MORE](https://www.crewapp.com/customers/alg-senior) ![client-footer-Harps-450x600](https://blog.crewapp.com/hubfs/client-footer-Harps-450x600.jpg) ##### Harps Foods deepens engagement with 5,000+ team members ###### [READ MORE](https://www.crewapp.com/customers/harps) [Get started](https://squareup.com/us/en/staff/team-communication/contact) ### Request a Demo ## Get a free, personalized demo No ads. No spam. No unnecessary emails. [Privacy Policy](https://7192866.hs-sites.com/privacy-policy) ###### PRODUCT - [Features](https://www.crewapp.com/features) ###### RESOURCES - [Help Center](https://help.crewapp.com/) ###### COMPANY - [Press](https://www.crewapp.com/press) - [About](https://www.crewapp.com/about) [![Apple App Store](https://blog.crewapp.com/hubfs/Marketing/Badges/badge_app-store.svg "Apple App Store")](https://apps.apple.com/us/app/crew-messaging-and-scheduling/id962124015) [![badge_google-play](https://blog.crewapp.com/hubfs/Marketing/Badges/badge_google-play.svg "badge_google-play")](https://play.google.com/store/apps/details?id=com.crewapp.android.crew&hl=en_US) - [Privacy](https://www.crewapp.com/privacy-landing) - [Terms](https://www.crewapp.com/terms-of-use) - [Status](http://status.crewapp.com/) - © 2021 Speramus, Inc.