Crew Tips: What's the difference between Organizations and Groups on Crew?

by Samuel Rutka, on July 18, 2019

Welcome back to Crew Tips, a weekly series that gives you best practices and simple steps for making the most out of your Crew app, on both Android and iOS. Last week, Crew Tips dove into the many ways to use Team Files.

This week, we’re talking about the different ways you can segment the coworkers you talk to using Crew: the difference between Organizations and Groups.

There are two ways to classify your coworkers in Crew: Organizations and Groups. Organizations are usually a company or a specific location of a company (e.g. “McDonalds #1234”), and organizations usually contain many groups. Some examples of the most common groups we see are “Managers,” “Waitstaff,” “Kitchen,” etc.

While you can create as many organizations as you want, we find that most Crew users are only part of one main organization. Some companies, however, create multiple organizations when large groups of workers don’t usually interact. For example, companies with multiple locations frequently create one organization per location, and one additional organization just for management across all the locations (so that management can communicate).

To see the organizations that you’re already a part of, tap on the organization name at the top and it will open a drop-down menu. In there, you’ll also see the option to Add or Join another org.

Groups, on the other hand, exist only within a single organization. Some new groups are created automatically. For example, “Everyone @ [your org. name]” appears automatically when you create an organization, and is based on all users in your organization. Sending a message to a group means that all group members will receive the message.

There’s plenty more to get into on the topic of Organizations and Groups, so stay tuned as we continue next week; we’ll dive into figuring out how many Organizations you might need. This post will help you make important organizational (no pun intended, sorry) decisions as you deploy Crew and get it set up the best way for you and your team.

What else would you like to learn about? Let us know on Twitter using #CrewTips!

READ MORE :: In case you missed last week’s post and wanted to share it with your team, check it out here: How do I use Team Files on Crew?

Topics:Crew Tips