--- title: Crew Blog (5) description: The Crew Blog covers the latest tips and best practices for building engaged, informed, and productive frontline teams. (5) --- [![Crew Logo](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "Crew Logo")](https://www.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) [Request Demo](https://squareup.com/us/en/staff/team-communication/contact) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) [![logo_crew_red](https://blog.crewapp.com/hubfs/Marketing/Logos/logo_crew_red.svg "logo_crew_red")](https://blog.crewapp.com/) - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) ##### [Team Communication](https://www.crewapp.com/enterprise/team-communication) [Keep employees connected and engaged](https://www.crewapp.com/enterprise/team-communication) ##### [Labor Optimization](https://www.crewapp.com/enterprise/labor-optimization) [Give employees instant access to schedules and open shifts](https://www.crewapp.com/enterprise/labor-optimization) ##### [Culture & Recognition](https://www.crewapp.com/enterprise/culture-recognition) [Inspire great work by highlighting outstanding performance](https://www.crewapp.com/enterprise/culture-recognition) ##### [Field Execution](https://www.crewapp.com/features/field-execution) [Guarantee flawless frontline execution](https://www.crewapp.com/features/field-execution) ##### [Knowledge Management](https://www.crewapp.com/enterprise/knowledge-management) [Ensure your team is aligned and informed](https://www.crewapp.com/enterprise/knowledge-management) ##### [Administration & Analytics](https://www.crewapp.com/enterprise/command-center) [Manage your workforce and gain immediate insight](https://www.crewapp.com/enterprise/command-center) ##### [Compliance Suite](https://www.crewapp.com/enterprise/compliance) [Protect your people and your organization](https://www.crewapp.com/enterprise/compliance) ##### [Integrations](https://www.crewapp.com/enterprise/integrations) [Integrate with critical operations and reporting tools](https://www.crewapp.com/enterprise/integrations) ##### [Services](https://www.crewapp.com/enterprise/services) [A team of experts dedicated to your success](https://www.crewapp.com/enterprise/services) ##### [Employee Management](https://www.crewapp.com/enterprise/employee-management) [Manage your workforce at scale with an end-to-end employee toolset](https://www.crewapp.com/enterprise/employee-management) Search **Menu** - [Features](https://www.crewapp.com/features) - [Help](https://help.crewapp.com/) - [Signup or Login](https://crewapp.com/app) - [Crew App](https://crewapp.com/app) - [Command Center](https://crewapp.com/enterprise/commandcenter/) # [The Crew Blog](https://blog.crewapp.com/) ## [Emergency preparedness for the frontline workforce](https://blog.crewapp.com/frontline-emergency-preparedness) by [Nicky Budd-Thanos](https://blog.crewapp.com/author/nicky-budd-thanos), on March 7, 2020 [![Emergency preparedness for the frontline workforce](https://blog.crewapp.com/hubfs/Coronavirus-BlogPost.jpeg)](https://blog.crewapp.com/frontline-emergency-preparedness) Emergency situations are unexpected and require quick and organized action. At the same time, misinformation across social media and other outlets has never been more prevalent. Inaccurate or incomplete information … [Read Story](https://blog.crewapp.com/frontline-emergency-preparedness) Topics:[COVID-19](https://blog.crewapp.com/topic/covid-19)[Crisis Comms](https://blog.crewapp.com/topic/crisis-comms)[Internal Communications](https://blog.crewapp.com/topic/internal-communications) ## [4 metrics that drive store performance](https://blog.crewapp.com/4-metrics-store-performance) by [Sean Oliver](https://blog.crewapp.com/author/sean-oliver), on March 3, 2020 [![4 metrics that drive store performance](https://static.wixstatic.com/media/5a14e0_90ea78c7aa9a486f922566a81e3d1a96~mv2.jpg/v1/fill/w_1480,h_980,al_c,q_90,usm_0.66_1.00_0.01/5a14e0_90ea78c7aa9a486f922566a81e3d1a96~mv2.webp)](https://blog.crewapp.com/4-metrics-store-performance) For the past decade or so, “data-driven” performance has been much-discussed across businesses of all shapes and sizes. But what does this trend really mean to organizations that rely heavily … [Read Story](https://blog.crewapp.com/4-metrics-store-performance) Topics:[Best Practices](https://blog.crewapp.com/topic/best-practices)[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement)[Scheduling](https://blog.crewapp.com/topic/scheduling) ## [4 learnings any frontline workforce can learn from the restaurant industry](https://blog.crewapp.com/4-learnings-from-restaurant-industry) by [Nicky Budd-Thanos](https://blog.crewapp.com/author/nicky-budd-thanos), on February 25, 2020 [![4 learnings any frontline workforce can learn from the restaurant industry](https://blog.crewapp.com/hubfs/joanna-boj-MhOoD_h90ks-unsplash.jpg)](https://blog.crewapp.com/4-learnings-from-restaurant-industry) According to a study in 2019, 45% of diners say they are going out to eat multiple times a week - and last year, restaurant industry sales were projected to … [Read Story](https://blog.crewapp.com/4-learnings-from-restaurant-industry) ## [The real return on frontline investment - Part II](https://blog.crewapp.com/frontline-investment-part-ii) by [Sean Oliver](https://blog.crewapp.com/author/sean-oliver), on February 19, 2020 [![The real return on frontline investment - Part II](https://blog.crewapp.com/hubfs/unsplash-marcelheil-1245169-web.jpg)](https://blog.crewapp.com/frontline-investment-part-ii) Last week, we dug into some of the staggering statistics around the state of employee engagement on the frontline and the very real business consequences of not anticipating and working … [Read Story](https://blog.crewapp.com/frontline-investment-part-ii) Topics:[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement) ## [The real return on frontline investment - Part I](https://blog.crewapp.com/frontline-investment-part-i) by [Sean Oliver](https://blog.crewapp.com/author/sean-oliver), on February 11, 2020 [![The real return on frontline investment - Part I](https://static.wixstatic.com/media/5a14e0_2f3fe5388b764945816dce799a9ffaba~mv2.jpg/v1/fill/w_1480,h_981,al_c,q_90,usm_0.66_1.00_0.01/5a14e0_2f3fe5388b764945816dce799a9ffaba~mv2.webp)](https://blog.crewapp.com/frontline-investment-part-i) It might come as a surprise to learn that frontline workers make up the majority of the U.S. workforce. But it shouldn’t. Consider the number of frontline—sometimes called “deskless”—workers you … [Read Story](https://blog.crewapp.com/frontline-investment-part-i) Topics:[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement) ## [Crew Enterprise just got even better](https://blog.crewapp.com/crew-enterprise-even-better) by [Evan Purcell](https://blog.crewapp.com/author/evan-purcell), on February 4, 2020 [![Crew Enterprise just got even better](https://blog.crewapp.com/hubfs/Rich%20Text%20Pasting/unknown-1593070983868-1.jpg)](https://blog.crewapp.com/crew-enterprise-even-better) 35,000 teams (and counting) use Crew every day to do exceptional work together. Of course, not all organizations have the exact same digital workplace needs. Larger enterprises, specifically, often struggle … [Read Story](https://blog.crewapp.com/crew-enterprise-even-better) Topics:[Product Update](https://blog.crewapp.com/topic/product-update) ## [Crew Tips: How do I access Crew from the web?](https://blog.crewapp.com/crew-tips-from-web) by [Samuel Rutka](https://blog.crewapp.com/author/samuel-rutka), on January 29, 2020 [![Crew Tips: How do I access Crew from the web?](https://blog.crewapp.com/hubfs/CrewTips-Normal@2x%20(1)-4.png)](https://blog.crewapp.com/crew-tips-from-web) Welcome back to Crew Tips, a bi-weekly series that gives you best practices and simple steps for making the most out of your Crew app, on both Android and iOS … [Read Story](https://blog.crewapp.com/crew-tips-from-web) Topics:[Crew Tips](https://blog.crewapp.com/topic/crew-tips)[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement)[Internal Communications](https://blog.crewapp.com/topic/internal-communications) ## [Crew Stories: How Dunkin’ franchisee slam dunks service and sales](https://blog.crewapp.com/crew-stories-dunkin-1) by [Sean Oliver](https://blog.crewapp.com/author/sean-oliver), on January 21, 2020 [![Crew Stories: How Dunkin’ franchisee slam dunks service and sales](https://blog.crewapp.com/hubfs/Dunkin-CaseStudy%20(1).jpg)](https://blog.crewapp.com/crew-stories-dunkin-1) For the latest installment in our Crew Stories series, I’m excited to highlight the success of Pinehurst Donuts, a Dunkin’ franchisee that operates eight stores in North Carolina. We had … [Read Story](https://blog.crewapp.com/crew-stories-dunkin-1) Topics:[Employee Engagement](https://blog.crewapp.com/topic/employee-engagement)[Crew Stories](https://blog.crewapp.com/topic/crew-stories) ## [Crew Tips: How do I update my phone number on Crew?](https://blog.crewapp.com/crew-tips-how-do-i-update-my-phone-number-on-crew) by [Jennifer Chou](https://blog.crewapp.com/author/jennifer-chou), on January 7, 2020 [![Crew Tips: How do I update my phone number on Crew?](https://blog.crewapp.com/hubfs/CrewTips-Normal@2x.png)](https://blog.crewapp.com/crew-tips-how-do-i-update-my-phone-number-on-crew) Happy new year, and welcome back to Crew Tips, a bi-weekly series that gives you best practices and simple steps for making the most out of your Crew app, on … [Read Story](https://blog.crewapp.com/crew-tips-how-do-i-update-my-phone-number-on-crew) Topics:[Crew Tips](https://blog.crewapp.com/topic/crew-tips) [Prev](https://blog.crewapp.com/page/4) [All Posts](https://blog.crewapp.com/all) [Next](https://blog.crewapp.com/page/6) ### The Crew Blog Best practices and guidance to help you build happier, more productive, and better informed frontline teams. - [Recent](https://blog.crewapp.com/page/5#recent) - [Topics](https://blog.crewapp.com/page/5#topics) - [Archive](https://blog.crewapp.com/page/5#archive) - [Best Practices (33)](https://blog.crewapp.com/tag/best-practices) - [COVID-19 (20)](https://blog.crewapp.com/tag/covid-19) - [Crew Stories (4)](https://blog.crewapp.com/tag/crew-stories) - [Crew Tips (31)](https://blog.crewapp.com/tag/crew-tips) - [CrewU (2)](https://blog.crewapp.com/tag/crewu) - [Crisis Comms (7)](https://blog.crewapp.com/tag/crisis-comms) - [Employee Engagement (61)](https://blog.crewapp.com/tag/employee-engagement) - [Employee Recognition (13)](https://blog.crewapp.com/tag/employee-recognition) - [Internal Communications (57)](https://blog.crewapp.com/tag/internal-communications) - [Mastering Crew Enterprise (2)](https://blog.crewapp.com/tag/mastering-crew-enterprise) - [Product Update (11)](https://blog.crewapp.com/tag/product-update) - [Scheduling (15)](https://blog.crewapp.com/tag/scheduling) More... - [April 2019 (11)](https://blog.crewapp.com/archive/2019/04) - [May 2019 (9)](https://blog.crewapp.com/archive/2019/05) - [June 2019 (9)](https://blog.crewapp.com/archive/2019/06) - [June 2020 (9)](https://blog.crewapp.com/archive/2020/06) - [October 2019 (8)](https://blog.crewapp.com/archive/2019/10) - [July 2019 (7)](https://blog.crewapp.com/archive/2019/07) - [March 2020 (7)](https://blog.crewapp.com/archive/2020/03) - [May 2020 (7)](https://blog.crewapp.com/archive/2020/05) - [July 2020 (7)](https://blog.crewapp.com/archive/2020/07) - [April 2020 (5)](https://blog.crewapp.com/archive/2020/04) - [January 2019 (4)](https://blog.crewapp.com/archive/2019/01) - [August 2019 (4)](https://blog.crewapp.com/archive/2019/08) - [February 2020 (4)](https://blog.crewapp.com/archive/2020/02) - [May 2018 (3)](https://blog.crewapp.com/archive/2018/05) - [June 2018 (3)](https://blog.crewapp.com/archive/2018/06) - [December 2018 (3)](https://blog.crewapp.com/archive/2018/12) - [September 2019 (3)](https://blog.crewapp.com/archive/2019/09) - [November 2019 (3)](https://blog.crewapp.com/archive/2019/11) - [January 2020 (3)](https://blog.crewapp.com/archive/2020/01) - [July 2018 (2)](https://blog.crewapp.com/archive/2018/07) - [November 2018 (2)](https://blog.crewapp.com/archive/2018/11) - [February 2019 (2)](https://blog.crewapp.com/archive/2019/02) - [August 2020 (2)](https://blog.crewapp.com/archive/2020/08) - [May 2017 (1)](https://blog.crewapp.com/archive/2017/05) - [September 2018 (1)](https://blog.crewapp.com/archive/2018/09) - [October 2018 (1)](https://blog.crewapp.com/archive/2018/10) - [March 2019 (1)](https://blog.crewapp.com/archive/2019/03) - [December 2019 (1)](https://blog.crewapp.com/archive/2019/12) - [July 2021 (1)](https://blog.crewapp.com/archive/2021/07) More... ### Subscribe to Updates ## More stories from Crew Customers ![client-footer-TacoBell-450x600-2](https://blog.crewapp.com/hubfs/client-footer-TacoBell-450x600-2.jpg) ##### Taco Bell keeps 140,000+ frontline employees connected ###### [READ MORE](https://www.crewapp.com/customers/taco-bell) ![client-footer-ALG-450x600-2](https://blog.crewapp.com/hubfs/client-footer-ALG-450x600-2.jpg) ##### 80% lower turnover at Affinity Living Group ###### [READ MORE](https://www.crewapp.com/customers/alg-senior) ![client-footer-Harps-450x600](https://blog.crewapp.com/hubfs/client-footer-Harps-450x600.jpg) ##### Harps Foods deepens engagement with 5,000+ team members ###### [READ MORE](https://www.crewapp.com/customers/harps) [Get started](https://squareup.com/us/en/staff/team-communication/contact) ### Request a Demo ## Get a free, personalized demo No ads. 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