Other Connections

Other Connections is a feature that allows you to communicate via Crew with team members who have left your Organization.

You’ll get a notification in your Chats tab if someone has contacted you through the Other Connections feature.

You’ll know if someone outside your Org is trying to contact you

Here’s how to accept a Connection with that person.

  1. Go to the Organization Selector at the top of your Chats tab
  2. Select “Other Connections”
  3. Tap the line item for that person’s message
  4. Select “Accept” at the bottom of the screen

Note You can also access the Other Connections screen by simply tapping on the notification of an incoming message from the Connections feature.

Here’s how to decline a Connection request from someone outside your Org. (If you want to end a previously existing Connection, see below.) If you decline the request you will not be able to communicate with that person via Crew, nor they with you.

  1. Follow the first three steps above
  2. Select “Decline” at the bottom of the screen

    You can choose to either accept or decline a connection

Here’s how to remove a previously established Connection with someone from outside your Org.

  1. Go to the Organization Selector at the top of your Chats tab
  2. Select “Other Connections”
  3. Tap the three horizontal dots next to the Connection’s name
  4. Select “Remove connection”

The Connection with that person will be completely severed, and the conversation with them will be archived.

Note You can also access the Other Connections screen by simply tapping on the notification of an incoming message from the Connections feature.

You can choose to remove a Connection, and you will have no further contact with that person via Crew

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